pk365 Terms & Conditions

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you") and pk365 ("pk365", "we", "us", "our") governing your access to and use of the pk365 platform, including the website, mobile interface, and any associated services (collectively, the "Platform").

By accessing the Platform, registering an account, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with the pk365 Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree with any part of these Terms, you must immediately cease using the pk365 Platform and close your account.

2Eligibility & Age Restriction

Use of the pk365 Platform is subject to the following eligibility requirements, all of which must be satisfied at all times:

• You must be at least 18 years of age. pk365 strictly enforces an 18+ age policy. Registration by or for any person under the age of 18 is strictly prohibited.
• You must be a natural person (not a corporation, trust, or other entity) opening the account for personal entertainment purposes only.
• You must not be a resident of any jurisdiction in which access to online gambling services is prohibited by applicable law.
• You must not be a current employee, officer, director, or agent of pk365, or an immediate family member of any such person.
• You must not be subject to any self-exclusion arrangement currently in force on your pk365 account.

pk365 reserves the right to request proof of age and identity at any stage. Accounts found to have been registered or used by persons under the age of 18 will be immediately suspended, any pending withdrawals cancelled, and the matter may be referred to the relevant authorities. It is the sole responsibility of the User to verify that accessing and using the pk365 Platform is lawful in their jurisdiction before registering.

3Account Registration

To access pk365 betting and casino services, you must register a player account. The following conditions apply to account registration and maintenance:

• One account per person: Each individual may hold only one active pk365 account. Duplicate accounts are prohibited and will be suspended. Any balance in duplicate accounts may be forfeited.
• Accurate information: You must provide accurate, current, and complete information during registration, including your full legal name, date of birth, email address, and Pakistan mobile number. Providing false information, including a false date of birth, constitutes a material breach of these Terms.
• Account security: You are solely responsible for maintaining the confidentiality of your pk365 login credentials. You must not share your password with any third party. pk365 will not be liable for any losses arising from unauthorised access to your account caused by your failure to maintain credential security.
• KYC verification: pk365 may require you to complete identity verification (Know Your Customer / KYC) at any time, including before processing withdrawals. You agree to provide such documentation as reasonably requested, including a copy of a valid government-issued identity document.
• Account closure: pk365 reserves the right to suspend or terminate any account at its sole discretion where there is reasonable suspicion of fraud, money laundering, collusion, breach of these Terms, or any other prohibited activity.

4Deposits & Withdrawals

All financial transactions on the pk365 Platform are conducted in Pakistani Rupees (PKR). The following terms apply to deposits and withdrawals:

• Accepted payment methods include JazzCash, Easypaisa, bank transfer, debit card, USDT TRC20, UnionPay, Visa, Mastercard, Skrill, and Neteller. Available methods may vary and are subject to change.
• Minimum deposit: Rs 500 for mobile wallet methods (JazzCash, Easypaisa). Minimums for other methods are displayed at the point of transaction.
• Deposit crediting: JazzCash and Easypaisa deposits typically credit to your pk365 balance within seconds of confirmation. Bank transfer and card deposits may take longer depending on the issuing institution.
• Withdrawal processing: Withdrawal requests are subject to completed KYC verification. Once approved, JazzCash and Easypaisa withdrawals typically settle within 45 minutes. pk365 does not guarantee specific processing times and shall not be liable for delays caused by third-party payment processors.
• Funds use: All deposited funds must be used for legitimate betting and gaming activity on the pk365 Platform. pk365 reserves the right to conduct enhanced due diligence on large deposits or unusual transaction patterns in compliance with applicable anti-money laundering obligations.
• Currency: pk365 does not charge currency conversion fees on PKR transactions. Users depositing in a currency other than PKR accept that conversion rates are set by the relevant payment processor.

5Betting Rules

The following general rules apply to all sports betting activity on pk365. Specific sport-by-sport and market-specific rules are published within the relevant betting sections of the Platform and form part of these Terms by reference.

• All bets are accepted at the odds displayed at the time the bet is confirmed by the Platform. Quoted odds are subject to change until the bet is confirmed.
• pk365 reserves the right to void any bet placed on an event or market that was offered in error, including manifest pricing errors or bets placed after an event has concluded.
• In-play bets are accepted subject to real-time market availability. pk365 may suspend in-play markets at any time without notice. Bets placed before a suspension message is received by the User may be voided at pk365's discretion.
• Maximum stake limits apply per bet, per event, and per day. Limits are set individually and may be adjusted by pk365 based on account history and risk profile without prior notice.
• Winnings are credited to your pk365 balance upon settlement of the relevant event. Settlement times depend on the sport and competition. Cricket markets, including PSL and international fixtures, are typically settled within 30 minutes of the official result being declared.
• pk365 reserves the right to withhold payment pending investigation where there is reasonable suspicion of irregular betting patterns, match manipulation, use of automated betting systems, or abuse of promotional offers.

6Casino Games

The following terms apply to all casino game activity on the pk365 Platform, including live dealer games, RNG table games, and slot machines:

• All casino games on pk365 are supplied by third-party software providers who are independently certified. Game outcomes in RNG titles are determined by certified random number generators. Live dealer game outcomes are determined by the physical results observed in the studio environment.
• A mathematical house edge applies to all casino games. The theoretical return-to-player (RTP) percentages for individual games are published within each game's information panel.
• Minimum and maximum bet limits for each table and game are displayed within the game interface before play commences.
• In the event of a disconnection during a live casino session or slot spin, pk365's server-side records shall be considered definitive as to the outcome of the interrupted round. If a bet was placed and confirmed prior to disconnection, the result as recorded by the server stands.
• pk365 reserves the right to void casino game results and withhold winnings in cases of software malfunction, game error, or where a game was played in breach of these Terms.

7Bonuses & Promotions

pk365 may from time to time offer bonuses, free bets, cashback promotions, and other incentives to players. The following general terms apply to all promotions. Specific promotional terms published at the time of each offer supplement and, where in conflict, take precedence over these general terms:

• Bonuses are subject to minimum wagering requirements before any associated winnings may be withdrawn. Wagering requirements, eligible games, and expiry periods are specified in individual promotion terms.
• Bonuses are available to eligible players only and may not be combined unless explicitly stated. pk365 reserves the right to withdraw or modify any promotion at any time.
• Any attempt to abuse a promotion — including but not limited to creating multiple accounts to claim the same offer, placing offsetting bets to fulfill wagering requirements, or coordinating with other players — will result in forfeiture of the bonus and associated winnings, and may result in account suspension.
• pk365 reserves the right to apply a maximum win cap to any promotional offer. Where a cap applies, it will be stated in the individual promotion terms.

8Prohibited Conduct

The following activities are strictly prohibited on the pk365 Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:

• Registering or using an account if you are under 18 years of age, or providing false age information.
• Opening more than one pk365 account for any purpose.
• Using automated software, bots, scripts, or any artificial means to interact with the Platform.
• Engaging in, facilitating, or attempting to benefit from match fixing, spot fixing, or any form of sporting integrity violation.
• Using the Platform to launder money or for any other unlawful financial activity.
• Engaging in collusion with other players, including in poker and other competitive game formats.
• Exploiting software bugs, errors, or vulnerabilities. Any player who discovers a bug must report it to pk365 support immediately and must not exploit it. Winnings derived from exploiting bugs will be forfeited.
• Threatening, harassing, or abusing pk365 staff or other players through any communication channel.

9Responsible Gaming

pk365 is committed to providing a safe and responsible gambling environment. The following responsible gaming measures are available to all registered players:

• Deposit limits: You may set daily, weekly, or monthly deposit limits on your account. Limits take effect immediately when reduced and after a cooling-off period when increased.
• Session time limits: You may set maximum session durations after which you will be automatically logged out.
• Self-exclusion: You may self-exclude from the pk365 Platform for a defined period (minimum 7 days) or permanently. During a self-exclusion period, your account will be suspended and you will not be permitted to register a new account.
• Reality checks: Pop-up notifications can be configured to remind you of the time spent and amount wagered during each session.

If you believe your gambling may be causing harm to yourself or others, we strongly encourage you to use the tools above and to seek support from independent professional resources. pk365 takes reports of problem gambling seriously and our support team is trained to assist players in accessing responsible gaming tools. All pk365 services are strictly for users aged 18 and above.

10Intellectual Property

All content on the pk365 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, and software, is the property of pk365 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only. You must not reproduce, distribute, modify, publicly display, or create derivative works from any pk365 content without our prior written consent.

11Limitation of Liability

To the maximum extent permitted by applicable law:

• pk365 provides the Platform on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Platform.
• pk365 shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from your use of the Platform, including but not limited to loss of funds, loss of data, or interruption of service.
• pk365 shall not be liable for losses arising from circumstances outside our reasonable control, including internet outages, payment processor failures, or actions by third-party game providers.
• Your aggregate remedy against pk365 for any claim related to your use of the Platform shall not exceed the total amount of deposits made by you to your pk365 account in the 30 days preceding the date on which the claim arose.

12Amendments to These Terms

pk365 reserves the right to amend these Terms at any time. When material changes are made, pk365 will notify registered players via the email address on file or by displaying a prominent notice on the Platform. Your continued use of the Platform following the publication of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must close your account before the effective date of the changes.

13Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which pk365 is licensed to operate. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration in accordance with the rules of the relevant arbitral authority. Nothing in this clause prevents pk365 from seeking urgent injunctive relief in any competent court of law.

Players are reminded that it is their sole responsibility to determine whether accessing pk365 is lawful in their country or region of residence. Compliance with local laws rests entirely with the individual player.

14Contact

If you have any questions about these Terms and Conditions, wish to exercise any of your account rights, or need to report a concern, please contact the pk365 support team: